Refund policy
Refund Policy
Your satisfaction matters to us. We offer a 30-day money-back guarantee on all orders from DrumPure (drumpure.com).
If you are not completely satisfied with your purchase, contact our support team at Support@zevoryqshop.com within 30 days of delivery to request a refund.
Eligibility
To be eligible for a refund, items must be unused and in their original packaging, unless the item arrived damaged or defective. If your order arrived damaged or defective, please contact us right away at Support@zevoryqshop.com and we will make it right at no cost to you.
Returns
To start a return, email Support@zevoryqshop.com within 30 days of delivery. Customers are responsible for return shipping costs unless the item is defective or the return is due to our error.
Once we receive and inspect your returned item, we will process your refund to your original payment method. Please allow 5-10 business days for the refund to appear on your statement.
If you have any questions about our refund policy, please contact us at Support@zevoryqshop.com.